AI-Powered Intelligence. Grounded in Your Data.
WHAT WE DO
Ogesoft Technologies builds advanced AI solutions powered by Retrieval-Augmented Generation (RAG) and next-generation Agentic RAG systems. We connect large language models to your real, trusted data so your teams get accurate, contextual, and actionable answers in real time.
From smarter customer support to fully automated internal workflows, we design AI that doesn’t just respond but understands, reasons, and acts safely within your business environment.
Our Services
We offer a comprehensive range of technology services designed to meet your unique needs and challenges:
Custom Software Development
Design and development of software applications tailored specifically to your requirements. From web and mobile apps to complex enterprise software, we build scalable and secure solutions that help you streamline operations and engage your users.
Enterprise Solutions
Implementation and integration of enterprise-grade systems (ERP, CRM, data management, and more) that optimize your workflows. We modernize legacy systems and deploy new platforms that improve efficiency, collaboration, and decision-making across your organization.
IT Consulting
Strategic technology consulting to align IT initiatives with your business goals. Our experts provide guidance on IT strategy, system architecture, security, and best practices. We help you make informed technology decisions and plan successful projects from start to finish.
We embed AI into your existing products, processes and platforms, not as a standalone tool, but as a secure, reliable layer of intelligence woven into your day-to-day operations.
USE CASES
Customer Support & Experience
Transform support from reactive to proactive with AI that truly knows your products and policies.
Intelligent support copilots: RAG-based assistants that guide agents with instant, context-rich answers from manuals, FAQs, and past tickets.
Self-service portals: Customer-facing chatbots that resolve common issues end-to-end, escalate intelligently, and reduce ticket volume.
Agentic workflows: AI that can create, update, and route tickets; trigger refunds or service actions; and summarize interactions for CRM.
Healthcare & Life Sciences
Support clinicians, researchers, and operations teams with safe, explainable AI.
Clinical knowledge assistants: RAG systems that retrieve guidelines, protocols, and literature to assist in evidence-informed decisions (within defined governance).
Operational automation: Agentic RAG solutions that help with scheduling, documentation, coding assistance, and routine administrative workflows.
Regulated data handling: Architectures aligned with strict privacy and compliance requirements, ensuring sensitive data remains protected.
Internal Enterprise Automation
Turn fragmented internal processes into intelligent, automated workflows.
AI-powered internal helpdesk: Employees can ask natural-language questions about HR policies, IT procedures, and internal tools — and get precise, policy-compliant answers.
Process automation agents: AI that can read requests, update systems of record, trigger approvals, and notify stakeholders across multiple platforms.
Executive & team copilots: Assistants that compile reports, summarize projects, analyze metrics, and provide data-backed recommendations using your live business data.